Claims Practice (M85)
The CII M85 (Claims Practice) exam support course is meticulously designed to provide you with a comprehensive understanding of the principles and practices involved in handling insurance claims. This course covers crucial areas such as the claims process, the roles and responsibilities of claims practitioners, and effective communication with clients. By exploring these topics, you will gain the expertise required to manage claims efficiently and professionally.
The course examines practical aspects of claims handling from receipt to settlement, including the rules within which claims handlers must operate and duties beyond direct customer interactions, such as setting claims reserves and ensuring reinsurance recoveries. It also addresses third-party claims, the legal basis for these claims, and the necessary procedures for handling them, including potential court involvement. Additionally, it covers dispute resolution techniques for situations when a customer is dissatisfied with a claim resolution.
CII M05 Exam Support Course Content
Duration: 12 weeks – Fortnightly 90 minute workshops
Location: Online – Microsoft Teams
This course is designed for those who have just started or are about to commence their M85 (Claims Practice) study. It adopts a modular approach, breaking down the study book into manageable sections, with a focus on key exam-related themes. Our experienced CII tutors conduct live fortnightly workshops to reinforce your understanding and help you grasp the essential concepts. Through a combination of comprehensive knowledge delivery and regular assessments, this course ensures you’re well-prepared for your exams while promoting a deep understanding of the subject matter.
Why Choose Skills Edge?
- Experienced CII Tutors: Our workshops are led by experienced CII tutors with years of experience delivering the CII syllabus. Benefit from their in-depth knowledge and insights into the exam’s nuances.
- Comprehensive Study Notes: Access study notes tailored to the CII M85 syllabus. These notes serve as an invaluable resource to help you grasp complex concepts and stay on track with your studies.
- Interactive Learning Resources: Our interactive learning modules and tools make studying engaging and effective. Reinforce your understanding through quizzes, practice exercises, and interactive content that brings the material to life.
- Extensive Mock Question Bank: Prepare with confidence using our extensive bank of over 6000 mock questions. Practice and measure your progress to ensure you’re exam ready.
Over 80% Pass Rate: Join a community of successful learners.
What our learners Say:
“I found the course very helpful and I found Skills Edge’s training excellent. It was engaging and provided a good base to learn from.”
“The course was such a great help. The tutor was amazing, best sessions.”
“This was my first attempt following the sessions with Skills Edge. It really suited my learning style, the slides were fantastic & stuck in my mind.”
