Level 2 Administration Assistant
Apprenticeship Overview:
Launching August 2026, the Level 2 Administration Assistant Apprenticeship (ST1472) is an effective way for employers to bring in motivated fresh talent and develop them into capable, reliable members of the team. Designed to build core workplace competence from the ground up, the programme equips apprentices with practical skills in communication, data handling, and administrative task delivery. From managing information accurately to supporting day to day business operations, apprentices quickly become productive contributors while learning to work within professional standards, systems, and processes.
This entry level apprenticeship also supports long term business performance by embedding strong foundations in compliance, organisation, and stakeholder communication. Apprentices learn how to handle data securely, follow regulatory requirements, and maintain efficient workflows, all of which are critical to modern business operations. Alongside this, a focus on professionalism, wellbeing, and continuous development ensures they grow in confidence and capability over time. For employers, this means building a sustainable talent pipeline, improving retention, and developing staff who understand your business from day one.
Programme Overview Coming Soon:
Entry Requirements:
- Be aged 16 to 24 and not in education or on a government funded programme
- Have been a UK resident for the last 3 years
- Employed for a minimum of 16 hours per week
- Have achieved a Grade 5 (C) in GCSE English and maths
Important Information:
- All programmes are delivered online. You will need a strong broadband connection and a PC with both camera and microphone
- You must be able to commit to the whole apprenticeship with your employer, for the full duration
- You are expected to maintain a minimum of 95% attendance to live seminars
- Be able to commit to a minimum 6 hours of structured learning each week alongside your existing role
Key Stages:
-
Practical Period (9 - 12 Months)
5 core modules / seminars, focussed on the development of role specific knowledge, skills and behaviours.
6 core assignments, supported by the employer providing appropriate role exposure and training.
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End Point Assessment (2 Months)
Portfolio of evidence consisting of a range of assignments.
In addition one or more of the following:
- Interview
- Presentation
- Question and Answer
- Project
- Simulated Task
Learning Outcomes:
Uses organisational systems and software tools to process, secure, and share information and data. Follows legislation, confidentiality requirements, and organisational policies to maintain data integrity and accuracy
Plans, organises, and delivers administrative tasks using organisational processes, digital tools, and resource management methods. Reviews work, adapts to operational changes, and maintains accurate records to support workflow.
Uses written, verbal, and digital communication methods to provide information, respond to stakeholders, and maintain professional working relationships. Supports organisational delivery following expected standards, guidelines or procedures and acting on feedback.
Applies organisational policies, legislation, and sector requirements to work safely and securely. Identifies risks, protects against security threats, and follows escalation processes.
Uses self-reflection, implements CPD activities, and wellbeing strategies to support development and workplace conduct. Maintains knowledge of sector,
seeks clarification where needed, and adopts ethical and inclusive working practices.