Hospitality supervisors work in a range of job roles within the Hospitality industry including restaurants, conference centres, cafes, bars etc
A Hospitality supervisor provides vital support to management and is capable of independently supervising hospitality services and running shifts. They are able to work under pressure delivering fantastic service.
They will also be able to carry out consultations with customers / team, demonstrating the professionalism, values, behaviours, communication skills and safe working practices associated with the role.
Whilst studying for this qualification you will be developing the knowledge, skills and behaviour that is key to the role.
These may include:
– Customer experience
– Driving Sales
– Time management
– Hospitality legislation / operational procedures
– Food Safety
– Food & Beverage
– Developing a professional team
When your employer and the college confirm that you have completed the required studies, you will be entered for an end – point assessment which includes:
– Vocational Competence Discussion
– Practical assessment
– Business Project
The apprenticeship programme consists of on-the-job and off-the-job training delivered through college workshops, on-the-job training from your employer, independent study and work-based visits from your assessor.
In addition you will develop valuable skills in English and Maths. The minimum required level to complete your Level 3 apprenticeship is Level 2 functional skills in English and Maths. If you have already achieved this level you will continue to upskill.