Certificate in Financial Services (CertCII)

Level: 3
Qualification: CII Certificate in Financial Services (CertCII)
Course Length: 6 Months

The CII Certificate in Financial Services (CertCII) is the entry qualification of choice for the financial planning profession and is therefore ideal for those starting to pursue a career in investment advice, paraplanning, technical consultancy and other financial services supporting roles.


The level 3 Certificate in Financial Services meets the need of those working in operational and technical support roles.

The Certificate in Financial Services covers:

  • R01 Financial services, regulation & ethics
  • LP2 Financial services, products and solutions


This qualification can be studied as part of the Financial Administrator apprenticeship standard, or through our CertCII study support package.

This study support package includes as standard:

  • Books, examinations and revision materials
  • Online support from subject experts
  • Online revision sessions

The Level 3 Certificate in Financial Services covers the following areas:


Qualification Contents Level Credits
R01 Financial, services, regulation and ethics
  • Purpose and structure of the UK financial services industry;
  • How the retail customer is served by the financial services industry;
  • Regulatory framework, powers and responsibilities to protect the consumer;
  • Legal concepts and considerations relevant to financial advice;
  • Code of Ethics and its impact on the business behaviours of individuals.
4 20
LP2 Financial services, products and solutions
  • Key customer needs and the factors that affect these;
  • How customers and financial services professionals identify needs and solutions;
  • The main protection, mortgage repayment and savings and investment products;
  • The main tax wrappers
3 20

Our Certificate in Financial Services (CertCII) support package is delivered online via our virtual learning environment. Each chapter of the book is accompanied by e-learning modules, study notes, mock exam questions, and workbooks designed to test and embed your knowledge.

At regular intervals throughout the course you should attend 2 online revision sessions to help cover more technical content.

Throughout the course you will have access to a subject expert to answer any questions you may have along the way. Before sitting any exams we will provide a full mock exam which you can retake as many time as required before sitting the real thing.

It is possible to complete the CertCII unit within 6 months, allowing 4-6 hours of independent study per week. All courses are flexible to allow you to complete at a pace that is appropriate to you.

Please note that CII materials and exams are updated each September, and you may be required to purchase the study update packs for exams you are currently studying for. Your subject expert will advise you of this should it apply.

You must be a paid member of the CII to purchase this course, as we will require your PIN number as part of the enrolment process. If you are not a member you can join here:

There are no formal entry requirements for this study package, but you will require adept and developed literacy and numeracy skills.

Working within a financial services environment is desirable and advantageous, although not essential.

For an informal discussion about this course, please use the enquiry form below:

Thank you for your enquiry, we will endevour to get back to you as soon as we can.
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