Business Administration Level 2

Level: 2
Qualification: Business Administration
Course Length: 12 Months

The Level 2 Business Administration Apprenticeship is a starting point for anyone wishing to work in an office environment, or for those already working in an office environment who would like to undertake a professional qualification.

This Apprenticeship is designed with a variety of entry-level junior administrative roles in mind, where you will be learning all the essential business administration requirements fundamental to all businesses. Typical roles include:

  • Receptionist
  • Office Junior
  • Administrator
  • Legal Secretary
  • Medical Secretary


A Business Administration Intermediate Level 2 Apprenticeship is an investment in the skills you need to succeed in any business environment. These skills include:

  • Good organisational skills
  • Excellent ‘people’ skills
  • An understanding and tactful approach
  • Willingness to learn new techniques and methods
  • Attention to detail
  • Excellent time-keeping

Once you have completed your Apprenticeship, the natural progression is to move on to the Business Administration Advanced Level 3 Apprenticeship.

A career in business will provide you with the opportunity to work in a variety of locations, including small private companies, large government departments, law firms, fitness centres and many, many more.

This City & Guilds Business Administration apprenticeship includes training in a number of mandatory and optional units which are designed to enhance your skills and knowledge across a range of business administration specific skillsets.

Mandatory units include:

  • Communication in a business environment
  • Understanding employer organisations
  • Principles of providing administrative services
  • Principles of business document production and information management
  • Manage personal performance and development
  • Develop working relationships with colleagues

In addition to the above mandatory units, you will need to achieve a specific number of credits from a choice of optional units which include: Analysing and presenting business data, developing and delivering presentations, providing administrative support for meetings, managing diary systems, collating and reporting data, administrating finance, monitoring information systems, website software and data management software.

Skills Edge Training apprenticeships are delivered by our Sector Experts and team of professional, qualified assessors.

We used a blended learning and holistic delivery approach to all of our training, this means that not only will your assessor visit you in the work place but that you will also receive access to online webinars and detailed resources within our e-portfolio system.

Thank you for your enquiry, we will endevour to get back to you as soon as we can.
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